Shipping Policy
Last updated: October 2025
Thank you for shopping with Liblib Publishing. We’re a small, independent publisher, and we take care to ensure that your books arrive safely and promptly.
- Processing Times
- All orders are processed within 3–5 working days (Monday to Friday, excluding bank holidays).
- You will receive an email confirmation once your order has been dispatched.
- If we experience a high volume of orders or temporary delays (e.g. due to reprints or postal issues), we’ll notify you by email.
- Shipping Rates & Delivery Estimates
- UK Orders: Sent via Royal Mail 2nd Class or equivalent tracked service.
Estimated delivery: 2–5 working days after dispatch. - Europe: Sent via Royal Mail International Standard or Tracked (depending on destination).
Estimated delivery: 5–10 working days after dispatch. - Rest of the World: Sent via Royal Mail International Tracked.
Estimated delivery: 7–24 working days after dispatch.
Delivery times are estimates and may vary depending on local postal services, customs clearance, or unforeseen delays.
- Shipping Costs
Shipping costs are calculated at checkout based on destination and package weight.
We aim to keep costs fair and transparent.
- International Orders
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These are not included in our shipping charges.
- Combined Orders & Pre-orders
If you order multiple items, they may be shipped together or separately depending on stock availability.
For pre-ordered titles, your order will be dispatched once the book is released — this will be clearly stated on the product page.
- Missing or Damaged Orders
If your order hasn’t arrived within the expected timeframe, please contact us at info@liblibpublishing.co.uk with your order number.
If your item arrives damaged, please email us within 7 days of receipt with a photo of the item and packaging — we’ll do our best to resolve it quickly.
- Returns & Exchanges
We accept returns for damaged or incorrect items only.
Please see our Returns Policy for more details.
- Contact Us
For questions about shipping or special delivery requests, contact:
info@liblibpublishing.co.uk
www.liblibpublishing.com